Information We Collect

At Modeling Printworks, we collect information that helps us provide better 3D model preparation services for your printing needs. We're transparent about what we gather and why we need it.

• Contact information including your name, email address, and phone number when you reach out to us
• Project details and specifications you share for 3D model preparation work
• Digital files and models you upload for our services
• Payment information processed through secure third-party providers
• Communication records including emails and project discussions
• Website usage data through standard web analytics tools

How We Use Your Information

Your information serves specific purposes related to our 3D model preparation services. We don't use your data for unrelated marketing or sell it to third parties.

• Processing and preparing your 3D models for optimal printing results
• Communicating about project progress and technical requirements
• Billing and payment processing for completed services
• Providing customer support and addressing technical questions
• Improving our service quality based on project feedback
• Complying with Egyptian business and tax regulations

We operate under Egyptian law, which provides specific protections for personal data processing. Our practices align with local regulations while maintaining international privacy standards.

Data Storage and Security

We take data security seriously, especially given the technical nature of 3D model files and project specifications. Your information is protected through multiple security layers.

We store your data for as long as necessary to complete your projects and maintain business records as required by Egyptian law. Project files are typically retained for one year after completion, unless you request earlier deletion.

Your Data Rights

You have specific rights regarding your personal information. We respect these rights and provide clear procedures for exercising them.

To exercise any of these rights, contact us using the information provided below. We typically respond to requests within 30 days, though complex requests may require additional time.

Data Sharing and Disclosure

We limit data sharing to essential service providers and legal requirements. We don't sell personal information or use it for advertising purposes.

• Payment processors for handling transaction security
• Cloud storage providers with appropriate security certifications
• Egyptian government authorities when legally required
• Professional advisors including legal and accounting services
• Emergency situations where disclosure protects vital interests

International Data Transfers

Occasionally, we may need to transfer data outside Egypt for technical services or cloud storage. When this happens, we ensure appropriate safeguards protect your information.

Any international transfers comply with Egyptian data protection requirements and include contractual protections equivalent to local privacy standards. We notify clients when international transfers are necessary for their specific projects.

Cookies and Website Analytics

Our website uses standard cookies and analytics tools to improve user experience and understand how visitors interact with our services.

• Essential cookies for website functionality and security
• Analytics cookies to understand website usage patterns
• Preference cookies to remember your settings and choices

You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality, but won't prevent you from contacting us about services.

Policy Updates

We review and update this privacy policy annually or when significant changes occur in our data handling practices. Updates reflect evolving technology, legal requirements, or service improvements.

Material changes are communicated directly to active clients via email. The effective date at the top of this policy indicates the most recent update. We encourage periodic review of this policy to stay informed about our data practices.